Features

Automate your online reviews with Australia’s leading reputation management platform.

Reviews Matter saves you time and money by increasing productivity, leads and sales.

How it works

Collect reviews effortlessly. Customers will find it so easy and convenient to review your business that you’ll have reviews flowing in, in no time.

1. Customer receives message.

The customer will be sent an automated email and/or text message to review your business from the Reviews Matter platform.

2. Customer leaves review.

Once the customer receives the invitation, they are directed to review your business online (on sites such as Google, Facebook etc.) — boosting your digital reputation.

3. Monitor your reputation.

View and manage all the sites you have reviews on from one simple and easy to use dashboard.

Automation

Our platform fully automates the collection of your business reviews, with options to connect directly to your current systems such as your website, CRM and more.

Integrations

We connect with all the sites where reviews are important for your business such as Google, Facebook and lots more.

Analytics & reporting

Get in-depth reporting of your online reputation. Drill down and analyse feedback and reviews to identify trends and improve your business.

Other features

Templates

Fully customisable text messages and emails using our template creator allow you to brand all of your review invitations.

Review reminders

Automated, friendly reminders are sent to your customers ensuring a greater conversion rate and a higher chance to receive a 5 star review.

Manage negative reviews

Our system captures and sends negative reviews to you privately, allowing you to deal with them offline.

Website widgets

Display your latest and greatest reviews directly on your website.

Artificial Intelligence

We use the latest AI technology to calculate the best time of day for people to give 5 star reviews.

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Reputation Monitoring

View and manage all your reviews in one simple and powerful dashboard and be instantly alerted when new reviews come in.

Campaigns

Multi-stage campaigns designed to maximise email and text message opening rates and conversions.

Social sharing

Automated social sharing of your best reviews on Facebook, Twitter and more.

Re-target happy customers

Remarket your products or services to your happiest customers.

Notifications

Get instantly notified when a review is left for your business.

Mobile form

Easily collect reviews on the go with our mobile form.

Tap to review

Your customers can easily tap their phone or scan a code to instantly review you in store or on the go.

Watch Video Demo

Our features are built to help your business generate more leads and sales.

6%

average increase in revenue from reviews

20

average number of reviews Reviews Matter user get each month

“Our customers Google for our service, like our reviews, make a purchase and then leave us a review.”

“Reviews Matter has perfected the way in which we gain reviews from customers. It has improved our bottom line drastically.”

“Clients are already sold before they even visit our store, thanks to the reviews gained from the Reviews Matter platform.”

See Reviews Matter in action.

    Ready to start?

    Request a demo now and let us show you how our platform can:

    1. Get you more genuine reviews from your customers.
    2. Get your business found and chosen more often.
    3. Increase brand trust and revenue.

    Request Demo